Archives for May, 2016

May
30

Group trumps individual intelligence – under right conditions

  Groups of people can be more than the sum of the individuals – but only if the conditions inside them allow the individuals to shine. In 2010, MIT released their findings that collective intelligence of the groups they studied explained 40% of their performance.  That’s a lot. And it didn’t matter how intelligent the […]

By Elise Sullivan | C2M Program
DETAIL
May
05

Customer Service in Health

  The power of the customer is growing and disrupting the health and aged care industry. Not surprising really when you consider that the largest group in our society, the Baby Boomers, are now reaching an age where their health and age is taking up more of their own attention that ever before. This group […]

By Elise Sullivan | C2M Program
DETAIL