Author: Elise Sullivan

Sep
25

Nurses/midwives turn healthcare around…

If you want to know what changes will make the most difference in the healthcare sector, ask a nurse or midwife. They are where the action is. They see how patients are experiencing their services and they know why they might not be giving the very best care. If you want to make the changes […]

By Elise Sullivan | C2M Program . Managing Change
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Sep
04

So, you want to know how to fit everything in…

One of the big questions driving people to our “Clinician 2 Manager Acceleration Program” is: “How do I fit it all in and not forget anything?” Because when you start actually managing a unit in a hospital, aged care service or in a community care service, you quickly realise that the job is big, complicated, […]

By Elise Sullivan | C2M Program . Time to Manage
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Apr
27

Make your management count – How does knowing my budget empower me?

I am assuming that none of you are accountants; that, in fact, you started nursing not to manage budgets but to care for patients. Many of you have, to date, managed to avoid the whole ikky conversation about managing money in your units. We get that. But by developing this basic financial language and practice – it […]

By Elise Sullivan | C2M Program . Managing Budgets
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Mar
28

Want to know how to turn conflict into collaboration?

We know that managing conflict and difficult conversations is one of the most stressful parts of any manager’s job. In many cases, the difference between conflict and collaboration is the emotion it evokes – which of course, is a whole lot to do with how you think about conflict generally.  If you want to know […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
21

Why nurse managers hate conflict and what to do about it

Almost all nurse managers will avoid conflict.  That is what I have found over the years when I ask the question in our program (Mastering conflict, collaboration and culture). They are not alone of course but the problem for them is that they can’t afford to avoid it.  There is loads of evidence that conflict […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
15

Inter-professional conflict can heal or it can kill – where do you sit on the continuum?

“It is well established that a leading contributor to sentinel events (serious harm to patients) is a breakdown in teamwork and communication. Additionally, there is clear evidence that interpersonal conflict within teams contributes to decreased communication, increased turnover, and more adverse outcomes for patients.” Emerging Healthcare Communities (2009) Conflict engagement training for health professionals Conflict exists […]

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Feb
22

15 Steps to Engaging People in Change

If it weren’t for the people, this change business would be easy! It has been argued that managing change is 80% people stuff and only 20% process. We have seen great change processes come to nothing and great transformations that had very little rational process and structure – it just happened. And actually when you […]

By Elise Sullivan | C2M Program . Managing Change
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Nov
29

The power of style

  Our leadership style, the approach we take to leading and managing is the single greatest factor influencing our impact on those around us, and our performance as managers. Our style is largely a function of how we think which is a reflection of how we feel about ourselves, the assumptions we make about those […]

By Elise Sullivan | C2M Program
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