C2M Program

Sep
25

Nurses/midwives turn healthcare around…

If you want to know what changes will make the most difference in the healthcare sector, ask a nurse or midwife. They are where the action is. They see how patients are experiencing their services and they know why they might not be giving the very best care. If you want to make the changes […]

By Elise Sullivan | C2M Program . Managing Change
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Sep
04

So, you want to know how to fit everything in…

One of the big questions driving people to our “Clinician 2 Manager Acceleration Program” is: “How do I fit it all in and not forget anything?” Because when you start actually managing a unit in a hospital, aged care service or in a community care service, you quickly realise that the job is big, complicated, […]

By Elise Sullivan | C2M Program . Time to Manage
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Jun
20

Do you have the ‘busy-ness’ syndrome?

The other day I watched a manager power through her unit at a great pace.  I was reminded of the mad hatter – she had that look about her and was walking and talking and speaking quickly to anyone who stopped her.  “Busy, busy, busy…….” was littered throughout her response. I worked with another manager some […]

By Amanda Edwards | C2M Program . Time to Manage
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Apr
27

Make your management count – How does knowing my budget empower me?

I am assuming that none of you are accountants; that, in fact, you started nursing not to manage budgets but to care for patients. Many of you have, to date, managed to avoid the whole ikky conversation about managing money in your units. We get that. But by developing this basic financial language and practice – it […]

By Elise Sullivan | C2M Program . Managing Budgets
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Apr
19

Talking Budgets? The 3 most important things you need to know

There are many books and courses written on how to manage finances and budgets for nurses and nurse managers. Lots of them go into great detail about the terms you need to understand and give you various models you can use to manage a budget wherever you are in the world. There are not too […]

By Jennifer Gale | C2M Program . Managing Budgets
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Mar
28

Want to know how to turn conflict into collaboration?

We know that managing conflict and difficult conversations is one of the most stressful parts of any manager’s job. In many cases, the difference between conflict and collaboration is the emotion it evokes – which of course, is a whole lot to do with how you think about conflict generally.  If you want to know […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
21

Why nurse managers hate conflict and what to do about it

Almost all nurse managers will avoid conflict.  That is what I have found over the years when I ask the question in our program (Mastering conflict, collaboration and culture). They are not alone of course but the problem for them is that they can’t afford to avoid it.  There is loads of evidence that conflict […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
15

Inter-professional conflict can heal or it can kill – where do you sit on the continuum?

“It is well established that a leading contributor to sentinel events (serious harm to patients) is a breakdown in teamwork and communication. Additionally, there is clear evidence that interpersonal conflict within teams contributes to decreased communication, increased turnover, and more adverse outcomes for patients.” Emerging Healthcare Communities (2009) Conflict engagement training for health professionals Conflict exists […]

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