Managing Conflict

Mar
28

Want to know how to turn conflict into collaboration?

We know that managing conflict and difficult conversations is one of the most stressful parts of any manager’s job. In many cases, the difference between conflict and collaboration is the emotion it evokes – which of course, is a whole lot to do with how you think about conflict generally.  If you want to know […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
21

Why nurse managers hate conflict and what to do about it

Almost all nurse managers will avoid conflict.  That is what I have found over the years when I ask the question in our program (Mastering conflict, collaboration and culture). They are not alone of course but the problem for them is that they can’t afford to avoid it.  There is loads of evidence that conflict […]

By Elise Sullivan | C2M Program . Managing Conflict
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Mar
15

Inter-professional conflict can heal or it can kill – where do you sit on the continuum?

“It is well established that a leading contributor to sentinel events (serious harm to patients) is a breakdown in teamwork and communication. Additionally, there is clear evidence that interpersonal conflict within teams contributes to decreased communication, increased turnover, and more adverse outcomes for patients.” Emerging Healthcare Communities (2009) Conflict engagement training for health professionals Conflict exists […]

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