C2M: Managing Change and Continuous Improvement

he health and aged care sector is facing unprecedented challenges in meeting growing demands from the community and government for their services. The principle drivers of these challenges are a contracting health workforce, rising costs, increasing consumer expectations and government pressure for more accountability and productivity. The fact is that these pressures are not going away — they are compounding and feeding into an increasingly chaotic environment.

It is possible to navigate through this chaos but it requires leadership, innovation, adaptability and input at every level of the service. People who are able to convince others of the need to change and then lead them through this change are key to positioning their team and their organisation to thrive in this tumultuous environment.

Managing Change & Continuous Improvement is an action-based program designed to develop the skills and tools needed to manage discrete change projects, and establish a culture of continuous improvement in your team.

• Uncover the key drivers of change in your sector and your organisation
• Understand your staff’s response to change
• Unpack the core elements of change management
• Engage in practical change management planning at work
• Identify a system, process and culture that will foster continuous collaborative improvement
• Identify what you need to do to change and continually improve

NOTE:
***You will receive a certificate of participation indicating the hours your have undertaken.  You will not receive a statement of attainment or formal qualification.**