Want to know how to turn conflict into collaboration?
We know that managing conflict and difficult conversations is one of the most stressful parts of any manager’s job. In many cases, the difference between conflict and collaboration is the emotion it evokes – which of course, is a whole lot to do with how you think about conflict generally. If you want to know how to turn conflict into collaboration, then join us in our program on 31 March in Melbourne on Mastering conflict, collaboration and culture. You will also get access to videos and tools to help navigate the emotions of conflict.
In this module you learn how to turn conflict into collaboration and handle difficult conversations with confidence and integrity. You will:
- Understand why we experience and deal with conflict so differently and how to change the way we experience and deal with it
- Develop conscious communication habits to transform conflict into collaboration.
- Review the elements of the system that supports collaboration constructive communication and those that don’t.
- Understand how culture influences levels of conflict and collaboration, and how managers design culture.